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Frequently Asked
Questions

We’re here to answer any questions you may have!

WE’RE HERE TO HELP ANSWER YOUR QUESTIONS

We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions!

Q. Do you offer a Free Trial?

A.

Yes! We offer Free Trial classes for Group Lessons for new swimmers! Sign up today! *At participating locations only

Q. How do I sign up for Group Lessons?

A.

To sign up for Group Lessons, simply click "Find a Class" below and choose your location from the drop down to book your spot today!

Q. How do I sign up for Private Lessons?

A.

To sign up for Private Lessons, simply click on "Find a Class" below and select your location from the drop down to book your spot today!

Q. What do I need to bring to my lesson?

A.

Please bring a swimsuit, towel, goggles, and a swim cap or hair tie (for swimmers with long hair). Don't have one of these items? Don't worry! All of these items are available for purchase at our schools. Swimmers who are not potty-trained are required to wear a reusable swim diaper, which are also available for purchase at our school.

Q. Do you offer make-ups?

A.

Life happens, we get it! Swimmers are eligible for 1 credit each session due to an absence.

Q. Do I have to start at the beginning of the month (when is the next session)?

A.

Our classes are session based but don't worry, you can start at any time! We will prorate the charges according to the number of classes left in the month. If you're starting at the beginning of the session you will be charged the full session tuition at the time of registration.

Q. How do I withdraw from lessons?

A.

We hate to see you go! To withdraw from lessons, you can log into your account and complete the withdrawal form by the 15th of the month before you'd like to stop lessons. If you forget to withdraw before the 15th of the month you will incur a late withdrawal fee. See fee schedule below:

Withdrawal date remains unchanged at the 15th of the month
$0 Late Withdrawal Fee if they withdraw before Billing
Once billed, 50% refund within 7 days
25% refund between the 8th day and 14th day
No refund after the 14th day

Verbal or email withdrawal notifications are not valid.

Swimtastic Swim School

Omaha (Northwest)

We’re here 6 days a week — Call us!
(402) 496-7946
2920 N 118th St, Omaha, NE 68164   omaha@swimtastic.com

Class Hours

  • Monday
    9:00 AM - 12:00 PM CT | 4:00 PM - 8:00 PM CT
  • Tuesday
    3:00 PM - 8:00 PM CT
  • Wednesday
    9:00 AM - 11:00 AM CT | 3:30 PM - 8:00 PM CT
  • Thursday
    9:00 AM - 12:00 PM CT | 4:00 PM - 8:00 PM CT
  • Friday
    9:00 AM - 12:00 PM CT | 4:00 PM - 6:00 PM CT
  • Saturday
    8:30 AM - 1:00 PM CT
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READY TO SWIM?

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TESTIMONIALS

John S.

“The class size is small, and my son gets the one on one attention he needs to learn.”

Olivia H.

“My daughter didn't want to leave and kept talking about her lesson the whole weekend long!”

Kelsey S.

“The teachers are wonderful and the facilities are clean and welcoming.”